Tesla owners enjoy the convenience of unlocking and locking their cars with their phone keys or key fobs, without having to press any buttons or use any physical keys.
One of the features that make this possible is the walk-away lock, which automatically locks the car when the owner walks away from it.
However, some owners may encounter a problem where their Tesla walkaway lock not working, leaving their cars unlocked and vulnerable.
What causes this problem and how can it be fixed?
Why is Tesla Walk Away Lock Not Working?
There are several possible causes for the Tesla walkaway lock not working issue, such as:
#1. Key fob or phone key left inside the car
If you leave your key fob or phone key inside the car, the car will not lock itself when you walk away, as it detects the presence of the key and assumes that someone is still inside the car. This is a safety feature to prevent locking yourself out of the car accidentally.
#2. Bluetooth connection issue
The walk-away lock feature relies on the Bluetooth connection between your phone key and the car.
If there is a Bluetooth connection issue, such as a weak signal, an interference, or a firmware bug, the car may not be able to communicate with your phone key and lock itself when you walk away.
#3. Walk-away lock feature was disabled
The walk-away lock feature can be enabled or disabled in the driver profile settings or the easy access profile settings.
If you unintentionally disable this feature, or if it gets disabled due to a software glitch, the car will not lock itself when you walk away.
#4. Seat belt sensor issue
The walk-away lock feature also depends on the seat belt sensor to detect if someone is still inside the car.
If there is a faulty seat belt sensor, it may trigger a false alarm that someone is still sitting in the front seat, even if they are not. This will prevent the car from locking itself when you walk away.
How to Fix Tesla Walk Away Lock Not Working Issue?
Depending on the cause of the problem, there are different solutions that users can try to fix the Tesla walk away lock not working issue, such as:
#1. Check for a key fob or phone key inside the car
The simplest solution is to check if you have left your key fob or phone key inside the car, either intentionally or unintentionally. If you have, remove it from the car and try walking away again. The car should lock itself automatically.
#2. Reboot the infotainment system
Another solution is to reboot the infotainment system by holding down the two scroll wheels on the steering wheel until the screen goes black and restarts.
This may clear any temporary glitches or errors in the software that affect the Bluetooth functionality or the walk-away lock feature.
#3. Check your driver profile settings
Another solution is to check your driver profile settings and make sure that the walk-away lock feature is enabled. You can do this by going to Controls > Locks > Walk-Away Door Lock and toggling it on.
You may also need to check your easy access profile settings and make sure that this feature is enabled there as well.
#4. Update to the latest firmware and app version
Another solution is to update to the latest firmware release and mobile app version.
This may fix any bugs or issues that affect the Bluetooth connection or the walk-away lock feature. You can check for firmware updates by going to Controls > Software > Check for Updates.
You can check for app updates by going to your app store and downloading the latest version.
#5. Disable battery optimization and WiFi on your phone
Another solution is to disable battery optimization and WiFi on your phone. Battery optimization may interfere with the Bluetooth connection between your phone key and your car.
WiFi may also interfere with the Bluetooth signal or cause your phone to switch networks when you walk away from your car. You can disable battery optimization by going to your phone settings and finding the option to turn it off for the Tesla app.
You can disable WiFi by turning it off in your phone settings or by swiping it down from the top of your screen.
Contact Tesla customer support or service center: If none of the above solutions work, or if there is a hardware issue with your key fob, phone key, or seat belt sensor, you may need to contact Tesla customer support or visit a service center for diagnosis and repair.
Conclusion
Tesla walk-away lock not working is a common problem that can affect the security and convenience of your car. It can be caused by a key fob or phone key left inside the car, a Bluetooth connection issue, walk away lock feature disabled, or a seat belt sensor issue.
You can try different solutions to fix it, such as checking for the key fob or phone key inside the car, rebooting the infotainment system, checking your driver profile settings, updating to the latest firmware and app version, disabling battery optimization and WiFi on your phone.
We hope this article has helped you understand and solve this problem.
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