Tesla’s online routing feature allows the car to use real-time traffic data and other factors to calculate the best route for your destination.
However, some Tesla owners have reported seeing a message that says “Routing with no traffic data” or “Online routing disabled” on their navigation screen.
This can affect the accuracy and efficiency of the navigation system and cause frustration for the drivers.
In this article, we will explain what causes this issue and how to fix it.
What Causes Tesla Online Routing Disabled Issue?
There are several possible causes for the Tesla online routing disabled issue. Some of them are:
#1. Software glitches
Sometimes, after a software update, the online routing feature may be turned off by default or malfunction due to some bugs.
This can be resolved by rebooting the system or checking the navigation settings.
#2. Poor network connection
If the car is in an area with low or no cellular signal, the online routing feature may not work properly. You can read this article to fix network and connectivity problems in your Tesla.
The car relies on the LTE network to access the traffic data and other information. If the network is unavailable or unstable, the car may not be able to receive or process the data.
This can be resolved by moving to an area with better network coverage or waiting for the signal to improve.
#3. Outdated maps
If the car’s maps are outdated or inaccurate, the online routing feature may not be able to find the optimal route.
The car uses the map data to determine the road conditions, speed limits, turn restrictions, and other factors.
If the map data is incorrect or missing, the car may not be able to calculate the best route. This can be resolved by updating the maps or reporting the errors to Tesla.
How to Fix Tesla Online Routing Disabled Issue?
Depending on the cause of the issue, there are different ways to fix the Tesla online routing disabled issue.
Here are some of the common solutions:
#1. Check the navigation settings
The first thing to do is to check the navigation settings and make sure that the online routing feature is enabled.
To do this, tap the settings icon on the navigation screen and look for the option that says “Online Routing”.
If it is turned off, tap it to turn it on. If it is already on, try turning it off and on again to refresh the system.
#2. Reboot the system
Sometimes, a simple reboot can fix the software glitches that cause the online routing disabled issue.
To reboot the system, press and hold both scroll buttons on the steering wheel until the touchscreen goes black and the Tesla logo appears.
Wait for the system to restart and then check the navigation screen again.
#3. Move to a better network area
If the network connection is poor or nonexistent, the online routing feature may not work.
To fix this, try moving to an area with better network coverage or wait for the signal to improve.
You can check the network status by looking at the LTE icon on the top right corner of the touchscreen.
If it is gray or has a red X, it means that the network is unavailable or weak. If it is white or has bars, it means that the network is available and strong.
#4. Update the maps
If the maps are outdated or inaccurate, the online routing feature may not work.
To fix this, try updating the maps or reporting the errors to Tesla. To update the maps, connect the car to a Wi-Fi network and check for updates on the software screen.
To report the errors, tap the voice command button on the steering wheel and say “Bug report” followed by a brief description of the problem.
#5. Reset the LTE connection
Sometimes, the LTE connection may be faulty or corrupted, causing the online routing feature to fail.
To fix this, you can reset the LTE connection by putting the car in park, opening the glove box, and pressing the red button on the left side.
This will disconnect and reconnect the LTE module. Wait for a few seconds and then check the navigation screen again.
#6. Contact Tesla support
If none of the above solutions work, you may have a hardware or software issue that requires professional assistance.
To contact Tesla support, you can use the voice command “Call Tesla” or tap the Tesla “T” icon on the touchscreen and select “Service”.
You can also use the Tesla app on your phone to schedule a service appointment or request roadside assistance. Tesla support can help you diagnose and fix the problem remotely or at a service center.
Conclusion
Tesla’s online routing feature is a useful and convenient tool that helps drivers find the best route for their destination. However, sometimes, it may not work properly due to various reasons. In this article, we explained what causes the Tesla online routing disabled issue and how to fix it. We hope that this article was helpful and that you were able to resolve the issue and enjoy your Tesla navigation system.
