The “last seen” feature on the Tesla app allows owners to monitor their vehicle’s location and receive notifications when the car is on the move or parked.
Despite the feature’s usefulness, many Tesla owners have reported issues with the “last seen” feature on the app.
Some owners have complained that the app shows their car’s location as “unknown” or “offline,” while others have reported that the app displays their vehicle’s location as being in a completely different area.
Regardless of the cause, the malfunctioning “last seen” feature is a significant inconvenience for Tesla owners.
Why Tesla App Last Seen Not Working?
There are several possible causes of the problem with the Tesla app not updating the location or status of your vehicle. Some of them are:
#Cause 1. Internet connection issues
Your vehicle and your phone need to have a stable internet connection to communicate with each other and with the Tesla servers.
If there is a problem with your WiFi, cellular data, or network settings, the app may not be able to receive or send data properly.
#Cause 2. Bug in Tesla Car
Your vehicle may have some problems with its software, hardware, or battery that affect its ability to connect to the internet or report its status.
This may happen due to a faulty update, a low battery, or a damaged component.
#Cause 3. App issues
The app itself may have some bugs, glitches, or compatibility issues that prevent it from functioning correctly.
This may happen due to a faulty update, a corrupted file, or a conflict with other apps or settings on your phone.
How to Fix the Tesla App Last Seen Not Working Problem?
Depending on the cause of the problem, there are different solutions that you can try to fix it. Some of them are:
#Method 1. Restart your router or modem
If you suspect that there is a problem with your WiFi connection, you can try restarting your router or modem by unplugging it for a few seconds and plugging it back in.
This may help to reset the connection and resolve any issues.
#Method 2. Restart your phone
If you suspect that there is a problem with your cellular data or network settings, you can try restarting your phone by holding down the power button and selecting “Restart”.
This may help to clear any cache or temporary files that may interfere with the app.
#Method 3. Restart your vehicle
If you suspect that there is a problem with your vehicle’s software or hardware, you can try restarting your vehicle by pressing and holding both scroll buttons on the steering wheel until the touchscreen goes black and reboots.
This may help to reset the system and resolve any issues.
#Method 4. Reinstall the app
If you suspect that there is a problem with the app itself, you can try uninstalling and reinstalling the app by following these steps:
On iOS devices, tap and hold the app icon until it starts to wiggle, then tap the “X” button and confirm to delete it. Then go to the App Store and download it again.
On Android devices, go to Settings > Apps > Tesla > Uninstall and confirm to delete it. Then go to the Google Play Store and download it again.
Conclusion
The Tesla app is a useful tool for Tesla owners to access their vehicles and energy products from anywhere. However, sometimes the app may not update the location or status of your vehicle correctly.
This may be due to various reasons such as internet connection issues, app issues, or vehicle issues. To fix this problem, you can try different solutions such as restarting your router, phone, or vehicle or reinstalling the app.
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