If you are a Tesla owner who likes to use the satellite view on your map, you may have noticed that sometimes the satellite view is not available or not working properly.
This can be annoying, especially if you need a satellite view to see the surroundings or to find your way in unfamiliar places.
In this article, we will explain what causes the satellite view to go missing and how to restore it.
How to fix the satellite view Missing Issue?
If you want to restore the satellite view on your Tesla map, you can try the following solutions:
#1. Improve your internet connection
If you have a weak or no internet connection, you can try to improve it by moving to an area with better cellular coverage or connecting to a Wi-Fi network.
You can also check the status of your internet connection on your touchscreen by tapping the LTE or Wi-Fi icon in the top right corner.
You should see a green dot if you have a good connection, a yellow dot if you have a fair connection, or a red dot if you have a poor or no connection.
#2. Restart the map app
If you have a software issue, you can try to restart the map app by swiping up the map window and tapping the X icon.
Then, you can reopen the app by tapping the map icon on the bottom bar of the touchscreen. This may fix the problem by clearing the cache and reloading the app.
#3. Reset the touchscreen
If restarting the app does not work, you can try to reset the touchscreen by pressing and holding both scroll buttons on the steering wheel until the touchscreen turns black and reboots.
This may take a few seconds. This will not affect your driving or safety features, but it may resolve the issue by restarting the system and updating the software.
#4. Update the software
If resetting the touchscreen does not work, you can try to update the software by tapping the Software icon on the bottom left corner of the touchscreen.
You will see a notification if there is a new software update available. You can download and install the update by following the instructions on the screen.
This may fix the problem by installing the latest features and bug fixes for the map app and the touchscreen.
#5. Subscribe to Premium Connectivity
If you do not have a Premium Connectivity subscription, or if your subscription has expired, you will need to renew or purchase it to access the satellite view.
You can do this on your Tesla app or on your Tesla account online. You will also need to make sure that your car is connected to the internet via cellular or Wi-Fi.
#6. Turn on the satellite view
If you have turned off the satellite view, you can turn it back on by tapping the globe icon on the bottom right corner of the map.
You should see the satellite view appear on your map.
#7. Contact Tesla support
If none of the above solutions work, you may have a more serious issue with your map app or your connectivity.
You can contact Tesla support by calling the number on your touchscreen or by using the online chat feature on the Tesla website.
They may be able to diagnose and fix the problem remotely, or they may ask you to schedule a service appointment.
Why is the satellite view missing?
There are several possible reasons why the satellite view may be missing on your Tesla map. Here are some of the most common ones:
#1. You do not have a Premium Connectivity subscription
The satellite view is part of the Premium Connectivity package, which also includes live traffic visualization, video streaming, music streaming, and an internet browser.
The Premium Connectivity subscription costs $9.99 per month in the US. You can check your subscription status on your Tesla app or on your Tesla account online.
#2. You have turned off the satellite view
You can toggle the satellite view on or off by tapping the globe icon on the bottom right corner of the map.
If you have turned off the satellite view, you will only see the standard map view.
#3. You have a weak or no internet connection
The satellite view requires a good internet connection to load and display the images.
If you are in an area with poor cellular coverage or no Wi-Fi, you may not be able to see the satellite view.
#4. You have a software issue
Sometimes, the map app or the touchscreen may have a bug or a glitch that prevents the satellite view from working properly.
This may happen due to a corrupted file, a faulty update, or a system error.
Conclusion
The satellite view is a great feature on the Tesla map app that can enhance your driving experience and navigation.
However, it may sometimes go missing or not work properly due to various reasons, such as a lack of Premium Connectivity subscription, a toggle off of the satellite view, a weak or no internet connection, or a software issue.
You can try to fix the problem by subscribing to Premium Connectivity, turning on the satellite view, improving your internet connection, restarting the map app, resetting the touchscreen, updating the software, or contacting Tesla support.
We hope this article has helped you understand and solve the issue of the Tesla satellite view missing problem.
