5 Reasons Why Tesla Trip Planner Not Working? (With Quick Solutions)

Some users have reported that the Tesla trip planner is not working properly, and they are unable to see the route or the charging stations.

In this article, we will explore some of the possible causes and solutions for this issue.

Why Tesla Trip Planner Not Working?

There are several factors that could affect the performance of the Tesla trip planner, such as:

#1. Browser issues

The Tesla trip planner may not work well with some browsers or browser settings, such as cookies, cache, or content blockers. These could interfere with the loading or displaying of the trip planner data.

#2. Internet issues

The Tesla trip planner requires a stable and fast internet connection to function properly. If the internet is slow, unstable, or disconnected, the trip planner may not load or update correctly.

#3. Server issues

The Tesla trip planner relies on Tesla’s servers to provide the data and calculations for the trips.

If the servers are down, overloaded, or undergoing maintenance, the trip planner may not work at all or show inaccurate results.

#4. Location issues

The Tesla trip planner may not work well for some locations or regions that have limited or no Supercharging coverage.

The trip planner may not be able to find a feasible route or charging stops for such locations.

#5. Vehicle issues

The Tesla trip planner may not work well for some vehicle models or configurations that have different battery capacities, charging speeds, or efficiency ratings.

The trip planner may not be able to account for these variations and show incorrect results.

How To Fix Tesla Trip Planner Not Working Issue?

Depending on the cause of the issue, there are different ways to fix or workaround the Tesla trip planner not working problem, such as:

#1. Clear cache and cookies

One of the simplest and most common solutions is to clear the browser’s cache and cookies, which are temporary files that store information about websites.

This can help resolve any conflicts or errors that may occur with the trip planner data. To clear cache and cookies on a Mac, follow these steps:

1. Open Safari and click on Safari in the menu bar.

2. Select Preferences and then Privacy.

3. Click on Manage Website Data and then Remove All.

4. Click on Done and then close Safari.

Reopen Safari and try using the trip planner again.

#2. Restart browser

Another simple solution is to restart the browser, which can help refresh the browser settings and clear any glitches that may affect the trip planner. To restart Safari on a Mac, follow these steps:

1. Click on Safari in the menu bar and select Quit Safari.

2. Wait for a few seconds and then click on Safari again in the menu bar.

3. Select File and then New Window.

4. Try using the trip planner again in the new window.

#3. Use drop-down menu

Sometimes, the trip planner may not work well with typing in the destination manually. A possible workaround is to use the drop-down menu that appears when clicking on the destination field.

This can help select a predefined location that is recognized by the trip planner. To use the drop-down menu, follow these steps:

1. Click on the destination field in the trip planner.

2. A drop-down menu will appear with some suggested locations.

3. Select one of the locations that match your desired destination.

4. The trip planner will show the route and charging stops for that location.

#4. Try another device

If none of the above solutions work, it may be worth trying another device, such as a different computer, tablet, or smartphone.

This can help rule out any device-specific issues that may affect the trip planner. To use another device, follow these steps:

1. Go to https://www.tesla.com/trips on another device.

2. Select your vehicle model and enter your starting point and destination.

3. The trip planner will show the route and charging stops for your trip.

#5. Check your internet

Another possible cause of the issue is a poor or unreliable internet connection. This can prevent the trip planner from loading or updating properly. To check your internet connection, follow these steps:

1 Go to https://www.speedtest.net/ on your device.

2. Click on Go and wait for the test to finish.

3. Check your download speed, upload speed, and ping results.

If your results are below 10 Mbps for download speed, 1 Mbps for upload speed, or above 100 ms for ping, you may have a slow or unstable internet connection.

Try using a different internet source, such as a different Wi-Fi network, cellular data, or hotspot.

Alternative tools To Tesla Trip Planner

If none of the above solutions work or if you are not satisfied with the Tesla trip planner results, you may want to consider using some alternative tools that can help you plan your trips with your Tesla.

Some of the most popular and reliable tools are:

A Better Route Planner (ABRP)

ABRP is a web-based tool that allows you to plan your trips with any electric vehicle, including Tesla. It shows the optimal route, charging stops, time, cost, and energy consumption for your trip.

It also accounts for various factors, such as vehicle model, battery level, weather, traffic, elevation, speed, and driving style. You can access ABRP at https://abetterrouteplanner.com/.

EV Trip Planner

EV Trip Planner is another web-based tool that allows you to plan your trips with your Tesla. It shows the route, charging stops, time, cost, and energy consumption for your trip.

It also accounts for various factors, such as vehicle model, battery level, weather, traffic, elevation, speed, and driving style. You can access EV Trip Planner at https://evtripplanner.com/.

Tesla Navigation

Tesla Navigation is the built-in navigation system in your Tesla vehicle. It shows the route, charging stops, time, and distance for your trip. It also updates in real time based on your battery level, traffic, and Supercharger availability. You can access Tesla Navigation by tapping on the map icon on your touchscreen.

Conclusion

Tesla trip planner is a useful feature that can help you plan your trips using the Supercharging network. However, it may not work properly for some users due to various reasons.

In this article, we have discussed some of the possible causes and solutions for this issue.

We have also suggested some alternative tools that can help you plan your trips with your Tesla. We hope this article has been helpful and informative for you. Thank you for reading.