Tesla owners may sometimes encounter a problem with their volume scroll wheel on the steering wheel. This is the wheel that controls the audio volume of the car’s sound system.
If the wheel does not work, it can be frustrating and inconvenient for the driver and passengers.
How to Fix Tesla Volume Scroll?
There are several possible causes and solutions for this issue. Here are some of them:
1. Unmute the Car
The most common and simple reason why the volume scroll wheel does not work is that the car is in mute mode.
This can happen accidentally if the driver presses the wheel or touches the speaker icon on the touchscreen.
#FIX 1. To unmute the car, simply press the wheel again or tap the speaker icon on the touchscreen. The volume should resume normally.
2. Reboot Your Tesla
Sometimes, the volume scroll wheel may stop working due to a software glitch in the car’s system. This can be fixed by rebooting the touchscreen and resetting the system.
To do this, press and hold both scroll wheels on the steering wheel for about 10 seconds until the screen turns off.
Then, wait for another 10 seconds until the screen turns back on. The volume scroll wheel should work again after this process.
3. Steering Column Module Failure
In rare cases, the volume scroll wheel may not work because of a hardware failure in the steering column module. This is the part that connects the steering wheel buttons and scrollers to the car’s system.
If this module fails, it can also affect other functions of the steering wheel, such as the horn, the airbag, and the lane change assist.
If this happens, a warning message may appear on the screen or an alert sound may be heard.
The only solution for this issue is to take the car to a Tesla service center and have them replace the module.
4. Clear the Camera View
Another possible cause for the volume scroll wheel not working is that the car’s cameras or sensors are obstructed by dirt, snow, ice, or other objects.
This can interfere with the car’s view around the vehicle and disable some features, such as the auto lane change.
If this happens, the car may display an alert message on the screen and prevent the volume scroll wheel from working.
To fix this, the driver should clean the cameras and sensors or remove any obstructions from them. The volume scroll wheel should work again once the car’s view is clear.
5. Charge Your Tesla
Finally, the volume scroll wheel may not work if the car’s battery is low or drained. This can affect the car’s performance and functionality, including the sound system.
If this happens, the car may display a low battery warning on the screen and limit some features, such as the volume scroll wheel.
To fix this, the driver should charge the car as soon as possible or use a power source to boost the battery.
The volume scroll wheel should work again once the battery is sufficiently charged.
These are some of the common causes and solutions for the Tesla volume scroll wheel not working.
If none of these methods work, or if the problem persists or worsens, the driver should contact Tesla customer service or visit a Tesla service center for further assistance.
