If you own a Tesla and your touchscreen is unresponsive, you may be wondering what is causing the problem and how to fix it. There are several possible reasons why your touchscreen may malfunction, such as:
- A software glitch that prevents the touchscreen image from showing up or responding to touch inputs
- A faulty touchscreen unit that needs to be replaced
- A recall issue that affects certain models of Tesla vehicles
- A memory degradation issue that affects the media control unit (MCU)
How to Fix Tesla’s Unresponsive Touchscreen?
Depending on the cause of the problem, you may be able to fix it yourself or you may need to take your car to a service center for repair.
Here are some steps you can try to troubleshoot and fix your touchscreen:
#1. Restart the touchscreen
Sometimes, the touchscreen may become unresponsive or behave erratically due to a temporary software issue. To fix this, you can restart the touchscreen by following these steps:
- Shift into Park.
- Hold down both scroll buttons on the steering wheel until the touchscreen turns black.
- Wait for the Tesla logo to appear.
- Wait approximately 30 seconds for the touchscreen to restart.
#2. Power cycle the vehicle
If restarting the touchscreen does not work, you can try power cycling the vehicle to reset all the systems and clear any errors.
To do this, you need to turn off the vehicle completely and then turn it back on. You can do this by following these steps:
- Shift into Park and open the driver’s door.
- Touch Controls > Safety & Security > Power Off on the touchscreen.
- Wait for two minutes until all systems are off.
- Press the brake pedal or touch any button on the touchscreen to turn on the vehicle.
#3. Check for software updates
Sometimes, the touchscreen may stop working due to a software bug or compatibility issue that can be fixed by updating the software to the latest version available.
To do this, you need to connect your vehicle to a Wi-Fi network or use your smartphone as a hotspot. You can do this by following these steps:
- Touch Controls > Software on the touchscreen.
- Check if there is an available update for your vehicle’s software.
- If there is an update, touch Install Now or Schedule Installation.
- Follow the instructions on the screen to download and install the update.
#4. Check if your vehicle is affected by a recall issue
Sometimes, the touchscreen may stop working due to a recall issue that affects certain models of Tesla vehicles.
This can happen due to a defect in the design or manufacturing of the touchscreen system that poses a safety risk for drivers and passengers.
To fix this, you need to take your vehicle to an authorized Tesla service center for repair or replacement of the affected parts free of charge. You can check if your vehicle is affected by a recall issue by following these steps:
Visit the Tesla website and enter your vehicle identification number (VIN) in the recall lookup tool.
If your vehicle is affected by a recall issue, you will see a notification on the screen with the details of the issue and the remedy.
Contact your nearest Tesla service center and schedule an appointment for the repair or replacement of the affected parts.
I hope this article helps you fix your Tesla touchscreen that is unresponsive. If you have any questions or feedback, please let me know. 😊
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