Starlink is a revolutionary satellite internet service that offers fast, reliable, and affordable broadband to rural and remote areas of the world.
To use Starlink, you need a dish antenna and a Wi-Fi router that connects to a constellation of satellites orbiting the Earth.
You also need a Starlink app or a web portal to manage your account, change your Wi-Fi settings, and monitor your dish performance.
However, some Starlink users have reported seeing an error message that says “Invalid Credentials” when they try to log in to the app or the web portal.
This error prevents them from accessing their account and using their internet service. In this article, we will explain what causes this error and how to fix it.
What Causes Starlink Invalid Credentials Error?
The Starlink Invalid Credentials error means that the app or the web portal cannot recognize your email and password. This can happen for various reasons, such as:
#1. A temporary issue in the Starlink system that affects the login process.
#2. A typo or a case sensitivity error in your email or password.
#3. A change in your email or password that has not been updated in the Starlink system.
#4. A hacking attempt or a security breach that has compromised your account.
How to Fix Starlink Invalid Credentials Error?
Depending on the cause of the error, you may be able to fix it by following these steps:
#1. Wait for a while and try to log in again. The error may go away if it was caused by a temporary issue in the Starlink system.
#2. Check your email and password carefully. Make sure they are spelled correctly and match the ones you used to sign up for Starlink.
If you forgot your password, you can request a password reset through the Starlink website.
#3. Uninstall and reinstall the Starlink app on your phone. This may clear any cache or data problems that may interfere with the login process.
#4. Contact Starlink customer support or email starlinkresolutions@spacex.com for help.
You may need to provide some information about your account, such as your name, address, phone number, and order confirmation number, to verify your identity and resolve the issue.
Conclusion
The Starlink Invalid Credentials error is a common problem that can affect Starlink users.
However, by following the above steps, you may be able to fix the error and enjoy your internet service. If the error persists, you should contact Starlink customer support for further assistance.
