Ola S1 Pro is one of the most popular electric scooters in India, with many features and a sleek design.
However, some users have reported a problem with the trunk lock, which prevents them from accessing their belongings stored in the 36 L boot space.
In this article, we will discuss 7 ways to fix the Ola S1 Pro trunk not opening problem.
How to Fix Ola Scooter Boot Opening Issues?
#1. Check the battery level
Low battery is one of the major reasons for the trunk not opening problem.
So, if you are facing this problem, then firstly check the battery of the scooter and if the battery is low, then charge it and then try. You can check the battery level on the dashboard or on the mobile app.
#2. Check the key fob
The key fob is a device that allows you to lock and unlock the scooter and the trunk remotely.
If the key fob is not working properly, then the trunk may not open. You can try to replace the battery of the key fob or contact customer care for a replacement.
#3. Check the mobile app
The mobile app is another way to control the functions of the scooter, including the trunk.
You can open and close the trunk using the app, but you need to have a registered mobile number, an internet connection, and a GPS signal for it to work.
If you have changed your mobile number or lost network connectivity, then you may not be able to access your scooter remotely. You can try to update the app, log in again, or switch to a different network.
#4. Use a screwdriver
This is a temporary method to take out your essentials from the trunk until the Ola technician visits your place and repairs your trunk issue.
You can use a screwdriver to open the plastic cover of the trunk and then use a wire to pull the latch that unlocks the trunk. This method was shown in a YouTube video by Nimbu Tez.
#5. Use the emergency release
The Ola S1 Pro has an emergency release button under the seat that can be used to open the trunk manually. You need to lift the seat and press the button to release the trunk.
However, this button may not work if the trunk is jammed or obstructed by something.
#6. Remove the obstruction
Sometimes, the trunk may not open because there is something blocking the latch or the hinge.
You can try to shake the scooter gently or use a thin object to remove the obstruction. Be careful not to damage the trunk or the scooter while doing this.
#7. Contact the customer care
If none of the above methods work, then the last resort is to contact customer care and request a service.
You can call the toll-free number 1800-102-8100 or email at support@olaelectric.com. You can also use the app to book a service or locate the nearest service center.
The trunk lock problem is not the only issue that the Ola S1 Pro has faced after its launch. The scooter has also faced multiple reports of front fork breaking and accidents.
Ola Electric has recalled its S1 electric scooter to fix the front fork issue and offered a free upgrade to its customers.
Ola S1 Pro is a promising electric scooter that offers a lot of value for money, but it also has some glitches that need to be resolved. We hope that this article has helped you to fix the Ola S1 Pro trunk not opening problem.
