Are you an Ola S1 scooter owner who wants to enjoy the fast charging feature of the Ola Hypercharger network? Do you want to know how to charge your scooter without any hassle or inconvenience?
If yes, then this article is for you. In this article, we will tell you how to charge your Ola S1 scooter at the Ola Hypercharger station, and what to do if your scooter is not charging.
We will also give you some tips and tricks to help you get the best out of your Ola S1 scooter and the Ola Hypercharger network. Read on to find out more.
How To Fix the Ola Hypercharger Not Working Issue?
So, how can you charge your Ola scooter without any hassle? Here are some tips and tricks to help you out:
#1. Check Your Battery Status
The first thing to do is to check the battery status of your Ola scooter. If the battery is defective, damaged, or drained, it may not receive the charge from the hypercharger.
To check the battery status, you can use the Ola Electric app or the scooter dashboard. If the battery is below 10%, you may need to charge it for a longer time before it can start hypercharging.
If the battery is above 10%, but still not charging, you may need to contact the Ola customer support for a replacement or repair.
#2. Update Your Software
The second thing to do is to update the software of your scooter and the charger. The Ola Hypercharger uses a smart communication system to monitor and optimize the charging process.
If there is a software glitch, bug, or error, it may interfere with the charging process, or cause the scooter or the charger to malfunction. To update the software, you can use the Ola Electric app or the scooter dashboard.
You can also contact the Ola customer support or the hypercharger station staff for assistance.
#3. Secure Your Connection
The third thing to do is to secure the connection between the charger and the scooter. The Ola Hypercharger uses a magnetic latch to connect the charger to the scooter’s charging port.
The charger should be securely plugged into the port, and the scooter dashboard should change to the ‘Hypercharging’ screen.
If the connection is loose, the charger may not deliver the power to the scooter, or may disconnect during the charging process. To secure the connection, you can try to re-plug the charger, or use a different charger or port.
You can also check the charging port of your scooter for any dirt, debris, or damage, and clean it if needed.
#4. Cool Down Your Temperature
The fourth thing to do is to cool down the temperature of the scooter and the charger. The Ola Hypercharger delivers a high amount of power to the scooter in a short time, which can generate a lot of heat.
If the scooter or the charger is overheating, it may affect the charging performance, or even damage the battery or the charger.
To cool down the temperature, you should avoid charging your scooter under direct sunlight, or in a very hot or humid environment. You should also avoid charging your scooter immediately after a long ride, or when the battery is very low.
You can check the temperature of the scooter and the charger on the dashboard or the app, and wait for them to cool down before charging.
#5. Ensure Your Compatibility
The fifth thing to do is to ensure the compatibility of the scooter and the charger. The Ola Hypercharger is designed to work only with the Ola S1 scooter, and only with the MoveOS 3 update.
If your scooter has the MoveOS 2 update, you will not be able to use the hypercharger. To ensure the compatibility, you can check the software version of your scooter on the dashboard or the app, and update it if needed.
If your scooter has the MoveOS 3 update, but still not charging, you may need to check the charger for any physical damage, loose connection, or malfunction.
You can try using a different charger at the same station, or a different station altogether, to see if the problem persists. If the charger is faulty, you can report it to the Ola customer support or the hypercharger station staff.
#6. Switch Your Network
The sixth thing to do is to switch the network of the scooter and the charger. The Ola Hypercharger uses a wireless network to communicate with the scooter and the Ola Electric app.
If the network is weak, unstable, or unavailable, it may affect the charging process, or cause the scooter or the charger to malfunction. To switch the network, you can try to use a different network, or use a mobile hotspot if possible.
You can also contact the Ola customer support or the hypercharger station staff for assistance.
Log In to Your Account
The seventh thing to do is to log in to your account of the scooter and the charger.
The Ola Hypercharger is meant to be used only by the registered owner of the Ola S1 scooter, and only with the Ola Electric app.
If you are not the owner of the scooter, or if you are not using the app, you will not be able to use the hypercharger. To log in to your account, you can use the Ola Electric app or the scooter dashboard.
You can also scan the QR code on the scooter or the charger. You can also contact the Ola customer support or the hypercharger station staff for assistance.
These are some of the tips and tricks to help you charge your Ola scooter at the Ola Hypercharger station. If none of these work, or if you encounter any other problem, you can always reach out to the Ola customer support for help.
The contact information can be found on the scooter dashboard or the Ola Electric app.
You can also visit the Ola Electric website or the Ola Electric support page for more information on the Ola Hypercharger network and how to use it.
We hope this article helps you to enjoy a smooth and hassle-free charging experience with your Ola S1 scooter. Happy riding!
