If you’ve been using Microsoft Rewards and noticed that your points aren’t adding up, you’re not alone. Many users face this frustrating issue where searches or daily activities don’t translate into points. The good news? There are fixes.
In this guide, we’ll walk through why Microsoft Rewards might not be giving points and exactly what you can do to solve it.
Why Microsoft Rewards Stops Giving Points
1. Cooldown & Search Limits
Microsoft Rewards isn’t unlimited. You can only earn points for 3–4 searches per 15 minutes. If you type too fast or spam searches, the system stops tracking. Slow down and pace your searches.
2. “Give Mode” Is On
If you’ve activated Give Mode, your points may automatically go to a charity instead of your account balance. This confuses many users who think their points are missing.
3. Browser or VPN Issues
Cache, cookies, ad-blockers, or VPNs can prevent proper tracking. Microsoft Rewards needs a clean environment to credit your points.
4. Wrong Account
It’s easy to be logged into the wrong Microsoft account, especially if you use multiple profiles. Double-check you’re using the correct one.
5. System Bugs & Delays
Sometimes, the issue isn’t you. Microsoft has admitted to occasional glitches and delays where points don’t register immediately.
6. Xbox Streak Resets
Xbox Rewards users often report streak resets even after completing tasks. Microsoft usually fixes this and compensates affected users.
How to Fix Microsoft Rewards Not Giving Points?
Here’s a step-by-step guide to get your points back on track:
✅ Step 1: Respect the Cooldown
Don’t blast through searches. Do a few at a time and wait 15 minutes before continuing.
✅ Step 2: Disable Give Mode
Head into your Rewards settings and turn off Give Mode if you want points to stay in your account.
✅ Step 3: Clear Cache & Cookies
Old browser data can block Rewards tracking. Clear cache/cookies, then restart your browser.
✅ Step 4: Try Another Browser or Device
If Edge isn’t working, switch to Chrome, Firefox, or even your phone. Sometimes the fix is as simple as a new browser.
✅ Step 5: Turn Off VPNs, Proxies & Extensions
Ad-blockers, VPNs, and privacy extensions can interfere with Rewards. Disable them temporarily to test.
✅ Step 6: Re-Login to the Correct Account
Sign out and back in to ensure you’re on the right Microsoft account. Multiple profiles can cause mix-ups.
✅ Step 7: Avoid Spammy Searches
Typing random letters or automated searches can get ignored. Use authentic searches that mimic normal browsing.
✅ Step 8: Check Order History for Redemptions
If you redeemed points but didn’t get a reward, check your redemption history. Digital codes can take up to 24 hours.
✅ Step 9: Contact Microsoft Support
Still stuck? Open a ticket with Microsoft Rewards support. They can fix account-specific glitches.
Real User Experiences
On Reddit and Microsoft’s own forums, users report similar issues:
- “Clearing cache or re-signing in usually helps.”
- “The system has become inconsistent, but support fixed my streak reset and credited my points.”
So if you’re facing this issue, you’re definitely not the only one.
Quick Troubleshooting Checklist
| Issue | Fix |
|---|---|
| No search points | Slow down searches (3–4 per 15 min) |
| Points missing due to Give Mode | Turn off Give Mode |
| Browser glitch | Clear cache & cookies |
| VPN/extensions interfering | Disable temporarily |
| Wrong account | Log out & back in |
| Spam searches ignored | Use genuine searches |
| Redemption missing | Check Order History |
| Still broken | Contact Support |
Final Thoughts
When Microsoft Rewards doesn’t give points, it’s usually due to search limits, browser glitches, or account settings.
- Slow down your searches.
- Clear browser data.
- Disable interfering tools like VPNs.
- Make sure you’re on the correct account.
And if nothing works—don’t hesitate to contact Microsoft Rewards support. Most users eventually get their points back, and Microsoft often compensates for streak resets or system-wide bugs
Pro Tip: Always keep an eye on your Rewards dashboard. If you see green checks on your activities but no points, the issue is likely temporary and should resolve within a day.
