The Bing Homepage Quiz is a quick trivia card on the Bing home screen that sometimes credits Microsoft Rewards points. When it breaks, you’ll typically see one of three symptoms:
- Clicking an answer opens a normal Bing search page (no quiz UI)
- The quiz “completes” but no points are awarded
- The quiz tile is missing entirely
This guide covers all root causes—browser, account, device, network, region, and known program glitches—with precise fixes and references.
Fast Fix Checklist (works for most people)
1 Sign out & back in to your Microsoft account on Bing/Rewards, then refresh the homepage.
2. Try InPrivate/Incognito. If it works there, clear cookies & cache just for bing.com in your main profile and retry.
3. Disable extensions (ad/script blockers, privacy add-ons) and reload. Re-enable one-by-one. Many forum fixes point here.
4. Turn off VPN/Proxy. Rewards content is region-sensitive; VPN geolocation often hides/changes the tile or blocks credit.
5. Edge users: add a Tracking Prevention exception for https://www.bing.com (or temporarily lower protection for testing).
If points still don’t post after a successful quiz, open a ticket with Microsoft Rewards Support from the Rewards dashboard.
Why Bing Homepage Quiz Not Working (And How To Fix)?
A) Clicking answers opens a search page (no quiz UI)
Likely causes: blocked scripts/cookies, tracker blocking, VPN.
Fixes (do in order):
InPrivate test → if fixed, clear site data for bing.com and retest.
Pause ad/script blockers and reload; several threads tie this exact redirect behavior to extensions.
Remove strict tracking just for Bing (Edge → Privacy → Tracking prevention → Exceptions).
Disable VPN/Proxy so your IP matches your Rewards market.
B) Quiz finishes but no points appear
Likely causes: Rewards point caps reached, backend lag, account restrictions.
Fixes:
- Check your daily caps/level benefits—you might be at limit even if the tile shows a checkmark. (Caps differ by level & country.)
- Points sometimes lag; this is a recurring community complaint—verify later on the dashboard before redoing.
- If still zero credit, file a Rewards support ticket from your dashboard.
C) The quiz tile is missing
Likely causes: market availability, A/B changes, VPN geolocation, temporary program issues.
Fixes:
- Confirm your country is supported for Rewards; offers differ by region, and some tiles only appear in certain markets.
- Disable VPN/Proxy and reload; region mismatches often hide the card.
- Check the Daily Set from your Rewards dashboard—sometimes the set credits even if the tile doesn’t render.
Platform-Specific Steps
Bing Homepage Quiz Not Working on Microsoft Edge (Windows/Mac)
Tracking Prevention exception: Settings → Privacy → Tracking prevention → Exceptions → add https://www.bing.com.
Clear site data for Bing: edge://settings/clearBrowserData (choose “Cookies and other site data” + “Cached images and files”), then relaunch.
Bing Homepage Quiz Not Working on Chrome/Firefox/Brave
- Disable privacy/ad-block extensions for a test run. (Breakage has been reported after extension updates; re-enable one at a time.)
Bing Homepage Quiz Not Working on Mobile (Bing/Start apps)
- Force-quit & relaunch, ensure you’re signed in to the same Microsoft account as desktop. Some users report mobile crediting when desktop glitched.
Known Program Quirks (2023–2025)—What to Watch
Redirect bug: selecting answers opens a search page instead of continuing the quiz—reported multiple times since 2023–2024.
Daily set/points intermittency (crediting after extra searches or later in the day) has been seen and often resolves after cache clearing.
“Unusual search activity” limits: The program may throttle/limit earning if it detects rapid or repetitive searches. Spread activity out and avoid spammy patterns.
Jan 2025 account suspensions bug acknowledged publicly and said to be fixed; if you’re still impacted, contact support.
Advanced Diagnostics (for power users)
Service probe: Load the trivia API directly at bing.com/hp/api/v1/trivia. If it returns JSON or a question and you still have no tile, suspect local blocking (extensions/cookies).
Cross-browser triangle: Test Edge → Chrome/Firefox → Mobile app. If only one environment fails, it’s local to that profile/device (cache/extension).
Network isolation: Toggle off VPN/Proxy; if you’re on a corporate or filtered network, try a mobile hotspot to rule out filtering. (Community advice and Microsoft forum guidance point to VPN/Proxy as a frequent culprit.)
Rewards-Specific Pitfalls (and fixes)
Daily caps hit: Check your level page and country benefits; once you hit limits, extra activity won’t credit even if the tile shows “done.”
Streak glitches & protection: Streak Protection exists (limits apply). If protection didn’t save your streak, ask Rewards Support to restore it (choose the streak category in the form).
“Unusual search activity” warning: It can temporarily limit earnings; pause searches, spread them through the day, then retry. If persistent or mistaken, file a ticket.
Full Decision Tree (copy/paste for your team)
Is the quiz endpoint responsive?
Yes → Problem is local. Continue ↓.
No → Try again later or on mobile; check your dashboard for credit anyway.
Incognito/InPrivate works?
Yes → Clear bing.com cookies/cache in main profile; re-enable extensions one by one.
No → Continue ↓.
Using VPN/Proxy or strict privacy settings?
Yes → Disable VPN/Proxy; add Edge Tracking Prevention exception for Bing.
No → Continue ↓.
Tile still missing or no credit?
Check region support & daily caps; then contact Rewards Support if behavior persists.
When to contact Microsoft Rewards Support
- Quiz completes but never credits over several days
- Streak was lost despite completion/Streak Protection
- You see “unusual activity” limitations or suspension you believe is a mistake
Use the Contact Microsoft Rewards support link on the Rewards welcome/dashboard page. Provide timestamps, your country, browser/app used, and screenshots.
FAQs
Does the homepage quiz always give points?
No. Rewards offers differ by market and time. Sometimes the card is informational only.
Do I have to use Microsoft Edge?
Some bonus offers are Edge-specific, but the homepage quiz itself should render in modern browsers. If one browser fails, try another to isolate the issue.
Why does my quiz redirect to search?
That’s the classic symptom of blocked scripts/cookies—often from ad/script blockers or strict tracking prevention. Use exceptions or disable privacy tools for bing.com.
