If you own an Audi car, you might have experienced some issues with the location service not updating properly.
This can be frustrating, especially if you rely on the navigation system to get around.
In this article, we will explain why the Audi tracking location not working and how to fix it. We will also share some tips on how to prevent it from happening again. Read on to find out more.
Why is Audi Location Tracking Not Working?
There are several factors that can affect the accuracy and functionality of the MMI Navigation Plus system. Some of the most common ones are:
#1. GPS signal interference
The MMI Navigation Plus system uses a GPS antenna located on the roof of the car to receive satellite signals and determine the car’s location.
However, these signals can be blocked or distorted by various sources of interference, such as buildings, trees, tunnels, bridges, mountains, weather conditions, or other electronic devices.
This can result in a weak or inaccurate GPS signal, which can cause the map to show the wrong location or lag behind the actual movement of the car.
#2. Software glitches
The MMI Navigation Plus system runs on a software platform that can sometimes malfunction or become corrupted due to various reasons, such as bugs, updates, or user errors.
This can cause the system to lose or misinterpret data, such as the GPS signal, the map data, or the user settings.
This can result in the map showing the wrong location or not responding to commands.
#3. Hardware issues
The MMI Navigation Plus system consists of several hardware components, such as the navigation unit, the display screen, the control panel, and the wiring.
These components can sometimes fail or get damaged due to various reasons, such as wear and tear, accidents, water damage, or electrical problems.
This can result in the system not working at all or showing incorrect information.
How To Fix Audi Location Tracking Not Working Issue?
Depending on the cause and severity of the problem, there are different ways to fix it. Some of the most common ones are:
#1. Check the GPS signal strength
The MMI Navigation Plus system has a feature that allows you to check the GPS signal strength and status on the display screen.
To access this feature, press and hold the NAV button on the control panel until a menu appears.
Then select “GPS Status” and press OK. You will see a screen that shows how many satellites are in view and how many are being used by the system.
You will also see a bar that indicates the signal strength (green means good, yellow means fair, red means poor).
If you see that the signal strength is low or that there are few satellites being used by the system, you may need to move to a different location where there is less interference or wait for a better signal.
#2. Reboot the MMI system
Sometimes, rebooting the MMI system can help resolve software glitches or temporary errors that may affect its performance.
To reboot the MMI system, press and hold the TONE button, the control knob, and the upper-right control button simultaneously until the MMI and climate displays turn off.
Then wait for a few seconds until they turn back on again. This will restart the MMI system and clear its memory.
#3. Reset the MMI system to factory settings
If rebooting does not help, you may need to reset the MMI system to its factory settings. This will erase all your personal settings and preferences and restore them to their default values.
To reset the MMI system to factory settings, press and hold the MENU button on the control panel until a menu appears. Then select “Setup MMI” and press OK. Then select “Factory Settings” and press OK.
You will see a screen that asks you to confirm your choice. Select “Yes” and press OK. The MMI system will then reset itself and restart.
#4. Update the MMI software and map data
Sometimes, updating the MMI software and map data can help improve its functionality and accuracy.
Audi releases regular updates for its MMI systems that include bug fixes, new features, and updated map data.
To update your MMI software and map data, you will need an SD card with enough storage space (at least 32 GB) and an internet connection.
You will also need to register your car on [myAudi] website and download [Audi Connect Download Manager] software on your computer.
Then follow these steps:
1. Insert your SD card into your computer and format it using FAT32 file system.
2. Open Audi Connect Download Manager software on your computer and log in with your myAudi account credentials.
3. Select your car model and year from the list and click “Next”.
4. Select “MMI Navigation Plus” from the list of available updates and click “Next”.
5. Select “Download” to start downloading the update files to your SD card. This may take several hours depending on your internet speed and the size of the update files.
6. Once the download is complete, eject your SD card from your computer and insert it into the SD card slot in your car’s glove box.
7. Turn on the ignition and wait for the MMI system to recognize the SD card. You will see a screen that asks you to confirm the update. Select “Yes” and press OK.
The MMI system will then start updating itself. This may take several minutes or hours depending on the size of the update files.
Do not turn off the ignition or remove the SD card during the update process.
8. Once the update is complete, you will see a screen that confirms the success of the update. Select “OK” and remove the SD card from the slot.
The MMI system will then restart itself and apply the new software and map data.
#5. Take your car to an authorized Audi dealer or service center
If none of the above solutions work, you may have a hardware issue that requires professional diagnosis and repair.
In this case, you should take your car to an authorized Audi dealer or service center and have them check your MMI Navigation Plus system for any faults or damages.
They will be able to identify and fix the problem using specialized tools and equipment.
Conclusion
The MMI Navigation Plus system is a great feature that enhances your driving experience and convenience.
However, it can sometimes malfunction or show incorrect information due to various reasons.
If you encounter this problem, you can try some of the solutions we discussed in this article, such as checking the GPS signal strength, rebooting or resetting the MMI system, updating the MMI software and map data, or taking your car to an authorized Audi dealer or service center.
Hopefully, one of these solutions will help you fix your problem and enjoy your MMI Navigation Plus system again.
