TVS iQube is an electric scooter launched by TVS Motor Company in January 2020.
It is powered by a 4.4 kW hub motor and a 2.25 kWh lithium-ion battery pack. It claims to offer a range of 75 km on a single charge and a top speed of 78 km/h.
It also comes with smart features like a digital instrument cluster, LED headlamp, Q-park assist, and a dedicated app.
However, despite its attractive features and specifications, the TVS iQube has been facing several problems that have disappointed many customers and potential buyers.
In this article, we will discuss some of the major problems with the TVS iQube and why you should think twice before buying it.
Problem 1: Poor Battery Life and Range
One of the most common complaints about the TVS iQube is related to its battery life and performance.
Some owners have reported that the scooter’s battery drains too quickly, leading to reduced range and frequent charging.
Others have complained about the battery not charging properly, leading to a host of performance issues¹.
This has been a major concern for owners who use iQube for daily commuting or long-distance travel.
The claimed range of 75 km is also not realistic, as it depends on various factors like speed, road conditions, rider weight, and riding mode. Many owners have reported getting a much lower range than expected.
Problem 2: Horrible Customer Service and Support
Many owners have reported poor customer service and support from TVS Motors.
Some have complained about long wait times for repairs or replacements, while others have reported difficulty in finding spare parts or getting their complaints addressed.
This has been a major concern for owners who have faced issues with their iQube and have not received satisfactory support from the manufacturer.
Some owners have also reported that TVS does not honor the warranty or provide free service for the iQube. This has led to frustration and dissatisfaction among customers who feel cheated by TVS.
Problem 3: Charging Infrastructure
Another major problem with the TVS iQube is the lack of charging infrastructure in many parts of India.
While the iQube can be charged using a regular 5A socket, it requires a dedicated charging point for faster charging.
Many owners have reported that they have had to rely on slow charging or travel long distances to find a charging station.
This has made the iQube an inconvenient option for many buyers.
TVS has promised to install more charging stations across the country, but the progress has been slow and uneven.
The availability of charging points also varies from city to city, making it difficult for customers to plan their trips or rely on the iQube for intercity travel.
Problem 4: Cheap Build Quality and Durability
Several owners have reported issues with the build quality and durability of the TVS iQube.
Some have complained about rattling or loose parts, while others have reported issues with the suspension and braking system.
This has led to concerns about the long-term reliability and maintenance costs of the scooter.
Some owners have also reported that the iQube is prone to rusting and corrosion due to poor quality materials used in its construction. This has affected the aesthetics and performance of the scooter over time.
Problem 5: Limited Availability and High Price
The TVS iQube is currently available only in select cities like Bangalore, Delhi, Chennai, Pune, Hyderabad, Kolkata, and Coimbatore.
This limits the customer base and demand for the scooter in other parts of the country. Moreover, the price of the iQube is quite high compared to other electric scooters in the market.
The ex-showroom price of the iQube ranges from Rs. 1.06 lakh to Rs. 1.42 lakh depending on the city.
This makes it an expensive proposition for many customers who are looking for an affordable and accessible electric scooter. The high price also does not justify the problems and issues faced by the iQube owners.
Conclusion
While the TVS iQube has been marketed as a reliable and efficient electric scooter, there have been several reported problems with the vehicle.
From battery life and charging infrastructure to build quality and customer support, there are several concerns that potential buyers should be aware of before making a purchase.
While the iQube may seem like an attractive option on paper, it is important to do your research and consider all the factors before investing in this vehicle.
