Sometimes Tesla Summon may not work as expected, and you may encounter some issues such as connection errors, unresponsive commands, or safety warnings.
In this article, we will explain the possible causes of these problems and how to fix them.
We will also provide some tips and tricks to make the most of Tesla Summon and avoid any potential hazards.
How to Fix Tesla Summon Not Working?
If Tesla Summon does not work as intended, there are some troubleshooting steps that owners can try to fix. Some of the common ones are:
#1. Checking the settings
Owners should check the settings on both the Tesla app and the vehicle to make sure that Summon is enabled and configured correctly.
For example, owners should ensure that the “Summon” option is turned on under “Controls” on the app and that the “Use Mobile Access” option is turned on under “Safety & Security” on the vehicle.
Owners should also adjust the settings for Summon distance, bumper clearance, and side clearance, and require continuous press according to their preferences.
#2. Calibrating the sensors and cameras
Owners should calibrate the sensors and cameras on their vehicles to improve their accuracy and performance.
This can be done by driving the vehicle for at least 20 miles (32 km) on well-marked roads at speeds above 50 mph (80 km/h).
Calibration can help reduce false positives or negatives that may affect Summon.
#3. Using the key fob
Owners can also try using the key fob instead of the smartphone to control Summon.
The key fob may have a more reliable connection and a simpler interface than the smartphone.
To use the key fob, owners should press and hold the trunk button until the hazard lights flash, then press and hold either the front or rear button to move the vehicle forward or backward.
However, owners should note that using the key fob may limit some features of Summon, such as Smart Summon or HomeLink.
#4. Restarting the app
Sometimes, simply closing and reopening the Tesla app can resolve minor glitches or errors that prevent Summon from working.
This can be done by swiping up on the app from the app switcher on iOS devices, or by tapping on the app icon and selecting “Force stop” on Android devices.
#5. Reinstalling the app
If restarting the app does not work, owners can try uninstalling and reinstalling the Tesla app on their smartphones.
This can help clear any corrupted data or cache that may interfere with Summon. However, owners should note that reinstalling the app will also delete any saved settings or preferences on the app.
#6. Updating the app
Owners should also make sure that they have the latest version of the Tesla app on their smartphones.
Tesla regularly releases updates for its app that may include bug fixes or improvements for Summon.
Owners can check for updates by visiting the App Store on iOS devices, or by visiting Google Play Store on Android devices.
#7. Updating the firmware
Similarly, owners should also make sure that they have the latest version of firmware on their vehicles.
Tesla regularly releases updates for its firmware that may include bug fixes or improvements for Summon. Owners can check for updates by tapping on “Software” on the touchscreen display in their vehicles.
#8. Resetting the Bluetooth connection
Owners can also try resetting the Bluetooth connection between their smartphones and their vehicles.
This can help resolve any pairing issues or interference that may affect Summon.
To do this, owners should turn off Bluetooth on both devices, wait for a few seconds, and then turn it back on.
Then, they should reconnect their smartphones to their vehicles by following the instructions on the Tesla app.
#9. Contacting Tesla support
If none of the above steps work, owners can contact Tesla support for further assistance.
Tesla support can help diagnose the problem, provide guidance, or schedule a service appointment if needed.
Owners can contact Tesla support by calling 1-877-79-TESLA (1-877-798-3752), by emailing ServiceHelpNA@tesla.com, or by using the “Contact Us” feature on the Tesla app.
Why is Tesla Summon Not Working?
#1. The vehicle needs to be parked and turned off before using the Summon
Summon is a feature that allows the vehicle to move forward or backward without anyone in the driver’s seat. To use Summon, the vehicle must be in the park and turned off, otherwise, the feature will not activate.
#2. The vehicle needs to be close enough to the phone or key fob that controls the Summon
Summon is controlled by either the Tesla app on the phone or the key fob. The vehicle must be within 200 feet (60 meters) of the phone or key fob, otherwise, the feature will not work.
#3. The vehicle needs to be on a level and stable surface for Summon to work
Summon may not work if the vehicle is on a slope, uneven terrain, or slippery surface.
This is because Summon uses sensors and cameras to detect the surroundings and avoid obstacles. If the surface is not level and stable, the sensors and cameras may not function properly or safely.
#4. The vehicle will stop or cancel Summon if it detects an obstacle or a safety hazard in its path
Summon is designed to move the vehicle safely and avoid collisions. If the vehicle detects an obstacle or a safety hazard in its path, such as a person, animal, curb, or traffic, it will stop or cancel Summon to prevent damage or injury.
#5. The phone or key fob that controls Summon needs to have a good connection and battery
Summon will stop or cancel if the phone or key fob that controls it loses connection or battery during the operation. This is because Summon requires constant communication between the vehicle and the phone or key fob to work properly and safely.
#6. The vehicle software needs to be updated to the latest version that supports Summon
Summon is a feature that is constantly being improved and updated by Tesla. The vehicle software needs to be updated to the latest version that supports Summon, otherwise, the feature may not work or may have errors.
#7. The feature needs to be enabled and customized in the settings before using Summon
Summon requires the feature to be enabled and customized in the settings before using it.
The settings include bumper clearance, summon distance, side clearance, and require continuous press. These settings allow the user to adjust how Summon works according to their preferences and needs.
Conclusion
Tesla Summon is a convenient and innovative feature that can enhance the driving experience for Tesla owners. However, it is not perfect and may encounter some issues from time to time.
By understanding the possible reasons for Tesla Summon not working, and by following the troubleshooting steps, owners can hopefully fix the problem and enjoy Summon again.
