Have you ever been in a situation where you are ready to hop on your Ola scooter and zoom away, only to find out that it won’t unlock?
If yes, then you are not alone. Many Ola scooter users have faced this issue at some point or another, and it can be quite annoying and frustrating.
But don’t worry, there is no need to panic or give up on your Ola scooter.
In this article, we will show you some simple and effective solutions that can help you unlock your Ola scooter and get back on the road in no time.
How To Fix Ola Scooter Not Unlocking Issue?
#1: Use the passcode on the scooter screen
One of the simplest ways to unlock your Ola scooter is to use the passcode on the scooter screen.
This is a four-digit code that you can set up during the registration process or change later in the app settings.
To unlock Ola Scooter, follow these steps :
1. Locate the scooter screen on the handlebar and press the power button.
2. Enter your passcode using the arrow buttons and press OK.
3. If the passcode is correct, the scooter will unlock and you can access the trunk or start riding.
4. If the passcode is incorrect, you will see an error message and you can try again.
#2: Use the lock/unlock button on the app
Another way to unlock your Ola scooter is to use the lock/unlock button on the app when the scooter and smartphone are connected via Bluetooth.
This is a convenient option if you have your phone with you and it has enough battery.
To use this solution, follow these steps:
1. Open the Ola app on your smartphone and make sure it is paired with your scooter via Bluetooth.
2. Tap on the lock/unlock button on the app home screen.
3. If the connection is successful, the scooter will unlock and you can access the trunk or start riding.
4. If the connection fails, you will see an error message and you can try again.
Why Ola PRO S1 “Vehicle Is Locked”?
#1. Connectivity Problems
One of the primary reasons for Ola scooters not unlocking could be connectivity issues between the smartphone and the scooter’s electronic systems.
This can occur due to poor network coverage or interruptions in the Bluetooth or Wi-Fi connection.
#2. Software Bugs
Any complex software system is susceptible to bugs and glitches.
It is possible that a software malfunction in the app or the scooter’s firmware could be causing the unlocking failure.
#3. Battery and Power Issues
Low battery levels in either the smartphone or the scooter can lead to communication problems, preventing the scooter from unlocking.
Additionally, power fluctuations in the scooter’s battery or control systems might hinder the unlocking process.
#4. . Firmware Updates
Sometimes, an update to the scooter’s firmware or the app might not have been successfully installed, resulting in compatibility issues and difficulty unlocking the scooter.
#3. Contact customer support
If none of the above solutions work for you, or if you have lost or damaged your phone, you can contact customer support to report the issue and get assistance.
To use this solution, follow these steps:
1. Call or email Ola customer support using the contact details provided in the app or on their website.
2. Provide your name, phone number, scooter number, and location.
3. Explain the issue of the Ola scooter not unlocking and request help.
4. Follow the instructions given by the customer support agent.
Conclusion
Ola Scooter is an innovative and exciting product that aims to transform the way we travel. However, like any other technology, it may encounter some problems from time to time.
One of them is the Ola scooter not unlocking, which can be caused by various factors.
In this article, we have discussed three solutions that can help you unlock your scooter: using the passcode on the scooter screen, using the lock/unlock button on the app, or contacting customer support.
We hope that these solutions will help you overcome this issue and have a smooth and safe ride with your old scooter.
